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Tarasoft provides industry-leading support to ensure that our clients are completely satisfied with our MLS solutions.

Our technical team is available during normal business hours (9am to 5pm) to respond to your inquiries.

Please contact your MLS for Matrix Support.
Are you looking for Titan Support?

Before contacting Technical Support, be sure that you are running our latest update. You can check for any new updates instantly using the Download >Tarasoft Titan 2003 command within Titan.

Visit our Training Manuals page to download the latest manual for your MLS.

We now have a list of many of our most asked questions and their answers available online. Topics include the following:

  • Contact Information & Support Hours
  • Installation, Re-Installation and Software Updates
  • Creating Files and Downloading Listing Information
  • Emailing & Auto Update Scheduler
  • Printing
  • Miscellaneous
  • Error Messages

Visit our Frequently Asked Questions page to view the answers to these, and other, questions.

Printing Problems or Trouble emailing PDF?

Click here to download the very latest Crystal Report DLL files. Click Open or Run From Current Location when the window pops up.

Washington (NWMLS) +1 (425) 820-9200 Level 1: Basic Program Setup and Troubleshooting
  +1 (250) 354-1187 Level 2: Advanced Inquires and Escalated Issues
D.C. (MRIS) +1 (301) 838-7200
  +1 (888) 838-8200
All Other Areas +1 (250) 354-1187 Email: support@tarasoft.com

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